Policies

We work hard to not overuse antibiotics.

We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine.  We will prescribe an antibiotic when we believe it is an appropriate treatment.

Everyone's Time is Equally Valuable.

We ask that you arrive 5 minutes before your scheduled appointment time.  We understand sometimes things happen beyond your control that may cause you to be late.  However, we reserve the right to ask you to reschedule if you arrive 15 minutes late for your appointment.

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable.

Upcoming Appointments Via Phone/Text Message/Email

Missed Appointments:  Missed appointments represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We charge a fee of $40 if the appointments are missed without a call for cancellation.
We request 24 hours notice for cancellation of appointments if possible.

Financial Information Form is attached.

Please find our HIPAA Privacy Policy Form attached.

Efficiency through the use of technology

You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.