FAQs

We currently have a temporary hold on accepting new patients.  During each year, we open the practice to new patients.  We will have an update on our website at the next time we are accepting new patients. 

Please check to make sure that we accept your child's insurance. 

If your child is new to the practice and needs a well visit, please note that we need all prior medical records sent to our office before making your appointment. This gives our providers adequate time to prepare prior to your appointment and that means less wait time. It also allows for us to give an appropriate amount of time for the appointment in case there are additional issues to discuss and make sure that the last well visit has been at least one year prior for insurance purposes. 

If your child is ill, you are able to schedule an appointment even if your child's medical records have not been received. 

Thank you and welcome aboard!

Our office is open Monday through Friday from 9 am to 5:30 pm.   As our daily schedule is subject to change, please call to confirm office hours.  We open selected Saturdays for well visits, sick visits, and immunization clinics as needed.

To make an appointment, please call our office. To ensure the best use of time, for both our providers and patients, all of our office visits are by appointment only. We ask that you arrive at our office 5 minutes prior to your scheduled appointment time. This will allow you to complete any necessary paperwork and to update any demographic and insurance changes. If you must cancel an appointment, please notify us as soon as possible so we can offer that time to someone else.

Emergencies arise. We will advise you if there is going to be a delay in seeing your child. If your schedule won't allow you to wait, we will be happy to reschedule your appointment. We do appreciate your patience and cooperation during our busy times and we will make every effort to keep your wait time to a minimum.

Please refer to our insurance page to review a list of accepted insurance providers.

We have a provider on call 24 hours a day, please call our office. This is for emergency purposes only. Refill of medications and referrals will not get handled after hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Our office has a board certified pediatrician, Dr. Bradshaw, a nurse practitioner, Kim McDonald, and physician assistant, Kaitlin Pond.  

A Pediatrician is a medical doctor who specializes in the care of children. Pediatricians have undergone special training in the health and illnesses of infants, teens and young adults, and the majority of pediatricians are certified by the American Board of Pediatrics after passing a comprehensive exam.

A Nurse Practitoner (NP) is an advanced practice registered nurse.  NP's complete graduate level training to provide comprehensive care for patients.

A Physician Assistant is a master's level trained licensed medical professional who works under the supervision of the physician.

Our Providers offer preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Every effort is made to arrange your child's well care and follow up visits with the provider of your choice. When your child is ill, he or she may see any one of our providers.

Our routine health maintenance visit schedule follows the American Academy of Pediatrics vaccine guideline for children.

Immunizations are a series of shots given to children at different ages to help ward off serious, and potentially fatal, childhood diseases. Making sure your child receives immunizations when scheduled is the best way to help protect your child from potentially fatal diseases. According to The American Academy of Pediatrics (AAP), vaccinations have reduced the number of infections from vaccine-preventable diseases by more than 90%. 

If you're apprehensive about vaccinations, please do not hesitate to contact our office.

To help protect your child from many serious infectious diseases, we follow the immunization schedule recommended by The American Academy of Pediatrics (AAP). Please discuss your immunization questions and concerns with any of our pediatricians.

You will receive a call from a nurse or provider with lab results.  Many labs can be viewed on the portal associated with the lab or imaging center.  Labs may also be seen on the office's patient portal.

Please call our office. Allow one business day for all routine prescription refills. For prescriptions that require prior authorization from your insurance company, please plan ahead to allow at least three to five days for refill approval. 

Yes, we promote breastfeeding. The American Academy of Pediatrics recommends breastfeeding babies for the first six to twelve months. Breastfeeding helps defend children against infections, prevents allergies, and protects against a number of chronic conditions. While experts believe that breast milk is the best nutritional choice for infants, breastfeeding may not be possible for all women.

Some women have specific medical considerations that impede breastfeeding; others choose to feed by formula because of discomfort, work schedule, or lifestyle choices. In these cases, an iron-fortified, milk-based infant formula is a good alternative. We will gladly discuss your diet and feeding concerns at your child's well care visit, or please call during office hours to speak with our experienced nursing staff.

When the office is open to new patients, you are welcome to request a prenatal appointment. This is a great way to get acquainted with our office and our providers. During this visit, we will answer any questions that you have about our practice or your new child. Visit our expectant parent's page for more information.

We recommend that your newborn be seen in our office 1-2 days after discharge from the hospital. Our staff understands the importance of this first visit and will make every effort to schedule this visit promptly.

As all children are different, we advise following several appropriate steps to advance your child's diet based on age and development. Please discuss these steps with our providers at your well care visit.